Is the property you rent
In Birmingham, your landlord must have a licence to rent you the property.
If they don't, there could be serious issues down the line. They could ask you to move out!
We will confirm if everything is in order. If not, we can help you claim back up to 12 months of rent!
What is it like to work with Barnab?
We make it very easy to submit your claim.
Answer simple questions
Instead of long confusing forms, we guide you through a simple, conversational chat.
Our specialists check
We check if the property you rent has been correctly licensed.
Submit claim for you
We handle all the paperwork involved in submitting your claim to claim rent back.
Frequently Asked Questions
What is a Rent Repayment Order (RRO)?
⚠️ Important: We take care of all the hassle of collecting evidence and submitting paperwork.
An RRO is a Tribunal order that makes a landlord pay back rent when they’ve committed certain housing offences.
In plain English: if your landlord broke key rules (like renting an unlicensed property), you may get up to 12 months of rent back.
Do I qualify?
You might qualify if, during your tenancy, your landlord:
Rented out a property that needed a licence but didn’t have one (e.g., an HMO).
Illegally evicted or harassed you.
Ignored a council improvement or prohibition notice.
Used violence to enter the property.
⚠️ Important: You must apply within 12 months of the offence period (usually when the property was unlicensed).
Is my home supposed to be licensed in Birmingham?
In Birmingham, all rental properties (with some exceptions) must be licensed:
HMO licence: when there are 3 or more people living at the property forming 2 or more households (a household is essentially a family or people related to each other like cousins)
Selective licence: any rental property that isn't an HMO (so a single family, or 2 unrelated tenants)
You don't need to figure out which licence your landlord should have applied for. We will take care of that.
How much…
You can claim up to 12 months of the rent that you paid. And these claims have a 90% success rate.
You don't need to pay anything upfront. If your claim succeeds, we will charge you 10% of what you claim back.
Will my landlord find out?
The landlord won't know that you are looking into this, until the claim is ready to be submitted.
However, once we have submitted the claim to the tribunal, we must notify the landlord. They are a party to the claim.
⚠️ Important: Your landlord cannot legally evict you without following the correct court process. If you’re worried about retaliation, don't be. We protect our clients!
How will Barnab help?
Check licensing: We first confirm whether your landlord failed to get the correct licence for your home.
Build your case: We gather all evidence on your behalf.
Do the paperwork: We complete the claim forms and submit to the Tribunal for you.
Run the process: We liaise with your landlord and carry the claim through to the end.
Get you paid: When the claim is successful, we take a 10% fee from the claim amount - you keep the rest.
